11 novembre, 2015
When the wind blows strong change, some build shelters, others build windmills! GOOD MORNING !!
Sales of products via the Internet are regulated in Articles 50 to 68 ("distance contracts") of the Decree. 206/2005 ("Consumer Code"). This legislation provides for the consumer the right to terminate the contract or proposed contract, guaranteeing the right to return the product purchased and to obtain reimbursement of expenses incurred. The right of withdrawal does not apply to audiovisual products and computer software which were unsealed by the consumer.
The right of withdrawal can not be exercised if the product is not intact, namely:
The right of withdrawal is subject to the following conditions:
In case of forfeiture of the right of withdrawal for non-observance of the conditions imposed, Hydraulic Technology Srl will return to sender the property purchased by charging the same shipping costs.
The right of withdrawal is reserved exclusively for consumers (individuals who purchase goods for purposes not related to his profession, trade or business, or does not indicate the purchase order form a reference to VAT), so do not may be exercised by legal persons and natural persons acting for purposes relating to their professional activity.
Procedures and time limits for exercising the right of withdrawal
To exercise the right of withdrawal is necessary to Hydraulic Technology Srl, within 14 working days from receipt of goods, the desire to withdraw from the contract in the following ways:
Within three working days of receipt of the notice of withdrawal, Hydraulic Technology Srl will send to the Customer at the address indicated in the order or the request for withdrawal, the Return Authorization Number (RAN) which will identify the practice.
Within 14 working days of receipt of the Return Authorization Number (RAN), Customer will ship to:
Hydraulic Technology Srl
Via Variante 7a, 93 - 80035 Nola (NA)
the product carefully packed in original packaging and complete with all accessories, instruction manuals and all that originally contained, on the packaging indicating the Return Authorization Number (RMA) assigned by Hydraulic Technology Ltd.
Hydraulic Technology Srl will refund within 30 days from the date on which it became aware of the right of withdrawal by the customer. In the event that the product has already been delivered to the customer, Hydraulic Technology Srl will refund after successful return of the product and verifying the integrity of the same.
For purchases made with one of the following methods of payment:
Hydraulic Technology Srl will refund through wire transfer.
For purchases made through payment with credit card the refund will be done through a reversal of the transaction directly to the credit card.
For purchases made through PayPal refund will be made by crediting the account of the customer.
For purchases made by paying with vouchers / gift cards you will be entitled to the restoration of the good.